Accessibility Statement
Last updated: January 1, 2025
Our Commitment to Accessibility
At Paws & Claws Veterinary Clinic, we believe that everyone should have equal access to information about pet care and our veterinary services. We are committed to ensuring that our website and physical facilities are accessible to people with disabilities.
Website Accessibility
We strive to make our website accessible to all users, including those with visual, hearing, motor, and cognitive disabilities. Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Accessibility Features
Keyboard Navigation
All interactive elements can be accessed using only a keyboard
Screen Reader Compatible
Our site is compatible with popular screen readers
Alt Text for Images
Descriptive text is provided for all meaningful images
Color Contrast
Text meets WCAG contrast requirements for readability
Resizable Text
Text can be resized up to 200% without loss of functionality
Clear Headings
Logical heading structure for easy navigation
Form Labels
All form fields have associated labels for clarity
Skip Links
Skip navigation links allow jumping to main content
Physical Facility Accessibility
Our veterinary clinic is designed to be accessible to clients with disabilities:
- Wheelchair-accessible entrance with automatic doors
- Accessible parking spaces near the entrance
- Wide doorways and hallways to accommodate wheelchairs and mobility devices
- Accessible restroom facilities
- Service animals welcome
- Seating available in waiting areas
- Staff trained to assist clients with disabilities
Communication Accessibility
We offer multiple ways to communicate with us to accommodate different needs:
Phone
Voice calls with option for relay services
Written communication for your convenience
Online Forms
Accessible web forms for inquiries
Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
- -JAWS (Job Access With Speech)
- -NVDA (NonVisual Desktop Access)
- -VoiceOver (macOS and iOS)
- -TalkBack (Android)
- -Dragon NaturallySpeaking
- -ZoomText and other screen magnifiers
Known Limitations
While we strive for full accessibility, some content may have limitations:
- - Some older PDF documents may not be fully accessible. We are working to update these.
- - Third-party content or applications may have varying levels of accessibility.
- - Some complex interactive features may have limited accessibility.
Ongoing Efforts
We are continuously working to improve accessibility through:
- Regular accessibility audits of our website
- Staff training on accessibility best practices
- Incorporating accessibility into our development process
- Reviewing and updating content for accessibility
- Responding to accessibility feedback from users
Feedback and Assistance
We welcome your feedback on the accessibility of our website and services. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
Accessibility Coordinator
Paws & Claws Veterinary Clinic
123 Pet Care Lane
Anytown, ST 12345
Phone: (555) 123-4567
Email: accessibility@pawsandclaws.com
We aim to respond to accessibility feedback within 2 business days. If you need assistance accessing any content or services, please let us know and we will work to provide the information in an alternative format.
Alternative Formats
Upon request, we can provide information in alternative formats including large print, audio recordings, or other formats as needed. Please contact us to request materials in an accessible format.
Compliance
This accessibility statement applies to our website and physical facilities. Our accessibility efforts are guided by:
- -Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- -Americans with Disabilities Act (ADA)
- -Section 508 of the Rehabilitation Act
Thank you for helping us make Paws & Claws Veterinary Clinic accessible to everyone. We believe that all pet parents deserve equal access to quality veterinary care information and services.