Privacy Policy

Last updated: January 1, 2025

At Paws & Claws Veterinary Clinic, we are committed to protecting your privacy and the privacy of your pet's medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic or use our website.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information

  • -Name, email address, phone number, and mailing address
  • -Payment information (credit card numbers, billing address)
  • -Emergency contact information

Pet Information

  • -Pet's name, species, breed, age, and weight
  • -Medical history and vaccination records
  • -Diagnostic results, treatment plans, and medications

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing veterinary care and services to your pet
  • Processing appointments and payments
  • Sending appointment reminders and follow-up communications
  • Communicating about your pet's health and treatment
  • Sending newsletters and promotional materials (with your consent)
  • Improving our services and client experience
  • Complying with legal and regulatory requirements

Information Sharing

We may share your information in the following situations:

  • With veterinary specialists: When your pet requires referral to specialists, emergency clinics, or diagnostic laboratories
  • With service providers: Third parties who assist us in operating our clinic (payment processors, software providers)
  • For legal compliance: When required by law, court order, or governmental regulations
  • With your consent: In any other cases where you have given us permission

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

Access your personal information
Correct inaccurate data
Request deletion of your data
Object to data processing
Data portability
Withdraw consent

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Paws & Claws Veterinary Clinic

123 Pet Care Lane

Anytown, ST 12345

Phone: (555) 123-4567

Email: privacy@pawsandclaws.com