Terms of Service

Welcome to Paws & Claws Veterinary Clinic. By accessing our services, website, or facilities, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By using our veterinary services, scheduling appointments, or accessing our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Veterinary Services

3. Client Responsibilities

As a client of Paws & Claws Veterinary Clinic, you agree to:

• Provide accurate and complete information about your pet's health history
• Inform us of any changes in your pet's condition or behavior
• Follow treatment recommendations and medication instructions
• Keep your pet properly restrained during visits
• Maintain current vaccinations as required by law
• Arrive on time for scheduled appointments
• Provide 24-hour notice for appointment cancellations
• Pay for services rendered at time of service

4. Appointment Policy

5. Payment Terms

Payment is due at the time services are rendered unless prior arrangements have been made. We accept:

• -Cash, checks, and all major credit cards
• -CareCredit and Scratchpay financing
• -Pet insurance (client-paid with reimbursement)

For surgical procedures and extensive treatments, a deposit may be required. Returned checks will incur a $35 fee.

6. Medical Records

Medical records are the property of Paws & Claws Veterinary Clinic. Copies may be requested and provided upon written authorization. A reasonable fee may apply for record copying. We retain records as required by state veterinary board regulations.

7. Consent for Treatment

By presenting your pet for examination or treatment, you authorize our veterinary team to perform necessary diagnostic procedures and treatments. For surgical procedures and certain treatments, additional written consent may be required. We will make reasonable efforts to contact you before proceeding with unexpected treatments, but emergency situations may require immediate action.

8. Limitations of Liability

9. Pet Behavior and Safety

For the safety of our staff and other patients, all pets must be properly restrained. Dogs should be on leashes, and cats should be in carriers. If your pet has a history of aggressive behavior, please inform us in advance. We reserve the right to use muzzles, sedation, or decline service for aggressive animals to protect our staff.

10. Abandoned Animals

Pets not picked up within 10 days of scheduled release, without contact from the owner, may be considered abandoned under state law. We will make reasonable attempts to contact you before taking any action. Abandoned animals may be surrendered to local animal control or rescue organizations.

11. Website Use

Our website is provided for informational purposes only. Content on our website does not constitute veterinary advice and should not replace consultation with a veterinarian. We make reasonable efforts to ensure accuracy but do not guarantee that information is current or error-free.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which our clinic is located, without regard to conflict of law principles.

14. Contact Information

If you have questions about these Terms of Service, please contact us: